Legal Notices

Privacy Policy

The Ombudsman Western Australia website records your visit and logs the following information for statistical purposes:

  • User's server address;
  • User's top level domain name (eg .com, .au, .uk etc);
  • Date and time of the visit to the website;
  • Pages accessed and documents downloaded;
  • Previous website visited; and
  • Type of browser used and screen resolution.

No attempt is being made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.

This website does not use cookies.

If you subscribe to any services on the Ombudsman Western Australia website then your email address and other personal information you may provide will be maintained in our records. It will only be used for the purpose for which you have provided it and will not be added to a mailing list - unless you have given specific permission as part of the requested service. Your email address is confidential. We will not use or disclose you email address to any third party without your explicit consent, nor will you get any unsolicited bulk email (also known as "spam") with any commercial offers or advertisements.

Disclaimer - Our Site

The Ombudsman Western Australia is committed to quality service to its customers and makes every attempt to ensure accuracy, currency and reliability of the data contained in these documents. However, changes in circumstances after time of publication may affect the quality of this information.

The information provided is general information and is not intended to constitute legal advice.

Disclaimer - External sites

The Ombudsman Western Australia is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages. It accordingly is the responsibility of the Internet user to make their own decisions about the relevance or accuracy, currency and reliability of information found on those sites.

Hyperlinking to Ombudsman Western Australia website

In the interest of making information as available as possible, permission is given to link directly to all pages hosted on this website. However, we do not permit pages to be loaded into frames on another website. The Ombudsman Western Australia website must load into the user's entire window.

Copyright

All contents Copyright © Ombudsman Western Australia 2009-2022. All rights reserved. Ombudsman Western Australia materials, including website pages, documents and online graphics, audio and video, are protected by copyright law.

You may download, store in cache, display, print, communicate to the public and otherwise reproduce the whole or any part of these documents in unaltered form only (retaining this notice) for your personal, non-commercial use or use within your organisation.

You may not reproduce or communicate the whole or any substantial part of these documents for commercial purposes without the express written permission of the Ombudsman Western Australia.

Apart from the uses permitted above and any other use permitted under the Copyright Act 1968, all other rights are reserved.

No licence to reproduce, communicate or otherwise use these documents other than as expressly stated above is to be implied by the availability of these documents on this website.

Enquiries may be directed to (08) 9220 7555 or 1800 117 000 (toll free from land lines).

Or email mail@ombudsman.wa.gov.au