Links

Complaints Links

Commonwealth Ombudsman www.comb.gov.au
WA State Ombudsman www.ombudsman.wa.gov.au

Electricity Industry

Gas Industry

Alinta www.alinta.net.au
Kleenheat www.kleenheat.com.au
Synergywww.synergyenergy.com.au
WorleyParsons Asset Management Pty Ltd www.esperance-energy.com

Others

Gas Retail Deregulation Project www.energy.wa.gov.au/grdp
Office of Energy www.energy.wa.gov.au
Department of Commerce www.commerce.wa.gov.au
Australian Competition and Consumer Commission www.accc.gov.au/content/index.phtml/itemId/3879
Consumers Online www.consumersonline.gov.au
Economic Regulation Authority (WA) www.era.wa.gov.au
Minister for Energy www.ministers.wa.gov.au/logan
WA Government online www.wa.gov.au
Human Rights and Equal Opportunity Commission www.hreoc.gov.au

Energy Information, Calculators And Efficiency Tips

TXU energy calculator www.txu.com.au/residential/energycalculator/energycalculator.asp
NSW Department of Energy www.energysmart.com.au

Consumer Links

The Western Australian Council of Social Service Inc (WACOSS) www.wacoss.org.au
WACOSS Consumer Utilities Project wacoss.org.au/utilities/index.htm
Australian Consumers Association www.choice.com.au
Australian Government Consumer Reference and Referral Centre www.consumersonline.gov.au

Disability and Accessibility Services

Disability Services Commission www.dsc.wa.gov.au
Australian Communication Exchange - National Relay Service www.aceinfo.net.au

Financial Counselling Services

Financial Counsellors Resource Project www.fcrp.org.au

Tenancy Advice

Tenants Advice Service Inc WA www.taswa.org

Legal Links

Aboriginal Legal Service www.als.org.au
Legal Aid WA www.legalaid.wa.gov.au
National Association of Community Legal Services - www.naclc.org.au/centres.html
Law Society of WA - www.lawsocietywa.asn.au

Other Industry Complaints and Resolution Bodies

Energy Industry Ombudsman South Australia - www.eiosa.com.au
Energy and Water Ombudsman New South Wales - www.ewon.com.au
Energy and Water Ombudsman Victoria - www.ewov.com.au
Energy Ombudsman of Tasmania - www.teo.org.au
Energy Consumer Protection Office Queensland - www.ecpo.qld.gov.au
Electricity and Gas Complaints Commission New Zealand - www.egcomplaints.co.nz
Insurance Ombudsman - www.iecltd.com.au
Telecommunications Industry Ombudsman - www.tio.com.au

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