Welcome to the Ombudsman Western Australia website

The Ombudsman serves Parliament and Western Australians by resolving complaints about the decision making of public authorities and improving the standard of public administration.

The Ombudsman is an officer of the Parliament, independent of the government of the day and acts impartially of all parties in dispute. Our services are free and available to everyone. The Western Australian Ombudsman is Chris Field.

Do you have a complaint?

The Ombudsman investigates complaints about Western Australian public authorities including State government agencies, statutory authorities, local governments and public universities. See How to Make a Complaint for more information.

 

Electricity, gas or water complaint?

The Ombudsman is also the Energy and Water Ombudsman who investigates complaints concerning the provision of services by electricity, gas and water services providers. Visit the Energy and Water Ombudsman website.

 

Community Languages

Click on the links below to access information sheets in community languages:

Amharic Information Sheet PDF Arabic Information Sheet PDF Cocos Malay Information Sheet PDF Bahasa Indonesia Information Sheet PDF

Amharic

Arabic

Cocos Malay

Indonesian

Croatian Information Sheet PDF Dari Information Sheet PDF Persian (Farsi) Information Sheet PDF Chinese Simplified Information Sheet PDF

Croatian

Dari

Persian

Chinese - Simplified

Italian Information Sheet PDF Japanese Information Sheet PDF Serbian Information Sheet PDF Chinese Traditional Information Sheet PDF

Italian

Japanese

Serbian

Chinese - Traditional

Somali Information Sheet PDF Spanish Information Sheet PDF Vietnamese Information Sheet PDF Community Languages

Somali

Spanish

Vietnamese