Publications and resources

Media releases

Newsletters

Annual reports

Investigation reports

Brochures

Guidelines & Info Sheets

Speeches

Forms

Links

• Report by the Ombudsman on complaints management processes in the Department of Education and Training (2006) (Adobe pdf 715kb)
  • Progress report (November 2007) (Adobe pdf 75kb)
• Report on Allegations Concerning the Treatment of Children and Young People in Residential Care (2006) (Adobe pdf 1030kb)
• Own Motion Investigation into the Department of Corrective Services' Prisoner Grievance Process (2006) (Adobe pdf 1079kb)
• An investigation into the Police Response to Assault in the family home (2003) (Adobe pdf 511kb)
• The Management, Supervision and Control of Operation Safe Trains (2002) (Adobe pdf 527kb)
• Report on an investigation into a complaint by the Town of Cambridge concerning the City of Perth (2001) (Adobe pdf 884kb)
• Report on complaint handling in the Western Australian public sector
  • second survey (2001) (Adobe pdf 113kb)
  • first survey (1999) (Adobe pdf 118kb)
• The Falsification of Random Breath Testing Statistics in the Western Australia Police Service (2001) (Adobe pdf 169kb)
• Reporting Police Misconduct (2001) (Adobe pdf 245kb)
• Report on an investigation into deaths in prisons (2000)
  For the full report please download all 4 sections as described in the links below:
  • Chapters 1-5 (Adobe pdf 640kb)
  • Chapters 6-10 (Adobe pdf 932kb)
  • Chapters 11-15 (Adobe pdf 928kb)
  • Appendices (Recommendations) (Adobe pdf 261kb)