Contact Us

Telephone 08 9220 7555
Freecall   1800 117 000 (toll free for country and interstate callers)
Interpreter A telephone interpreter service is available on request. It is suggested that complainants who do not speak English use a representative from the Department of Immigration and Citizen’s approved Translating and Interpreting Services (TIS) National which is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services on 131 450.
National Relay Service TTY or modem users phone 133 677 and quote 9220 7555
Voice-only (speak and listen) users phone 1300 555 727 and quote 9220 7555
Facsimile  08 9220 7500
Office Location Level 2, Albert Facey House
469 Wellington Street
Perth WA 6000 Office hours are 8.30am to 5.00pm, Monday to Friday The office is located in Albert Facey House which has easy access for people with disabilities. If you have special access needs, please call reception on
(08) 9220 7555 to make arrangements like parking.
Postal Address Ombudsman Western Australia
PO Box Z5386
St Georges Terrace



Communications Manager
(08) 9220 7555

Please note: The Ombudsman does not respond to queries about named individuals or organisations, and whether we are investigating a matter to do with a named organisation or individual. The Western Australian Ombudsman is required by legislation to observe strict confidentiality and cannot confirm or deny the existence of any complaints to this office.

The Ombudsman will only comment about investigations and reports that have been tabled in Parliament.