Welcome to the Ombudsman Western Australia website.
The Ombudsman serves Parliament and Western Australians by resolving complaints about the decision making of public authorities and improving the standard of public administration.
The Ombudsman is an officer of the Parliament, independent of the government of the day and acts impartially of all parties in dispute. Our services are free and available to everyone. The Western Australian Ombudsman is Chris Field.
Do you have a complaint?
The Ombudsman investigates complaints about Western Australian public authorities including State government agencies, statutory authorities, local governments and public universities. See How to Make a Complaint for more information.
Electricity or gas complaint?
The Ombudsman is also the Energy Ombudsman who handles complaints about Western Australian electricity and gas services providers. Visit the Energy Ombudsman website.
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