Welcome to the Ombudsman Western Australia website

The Ombudsman serves Parliament and Western Australians by resolving complaints about the decision making of public authorities and improving the standard of public administration.

The Ombudsman is an officer of the Parliament, independent of the government of the day and acts impartially of all parties in dispute. Our services are free and available to everyone. The Western Australian Ombudsman is Chris Field.

Do you have a complaint?

The Ombudsman investigates complaints about Western Australian public authorities including State government agencies, statutory authorities, local governments and public universities. See How to Make a Complaint for more information.


Electricity, gas or water complaint?

The Ombudsman is also the Energy and Water Ombudsman who investigates complaints concerning the provision of services by electricity, gas and water services providers. Visit the Energy and Water Ombudsman website.