Welcome to the Ombudsman Western Australia website.
The Ombudsman serves Parliament and Western Australians by resolving complaints about the decision making of public authorities and improving the standard of public administration.
The Ombudsman is an officer of the Parliament, independent of the government of the day and acts impartially of all parties in dispute. Our services are free and available to everyone. The Western Australian Ombudsman is Chris Field.
Do you have a complaint?
The Ombudsman investigates complaints about Western Australian public authorities including State government agencies, statutory authorities, local governments and public universities. See How to Make a Complaint for more information.
Electricity or gas complaint?
The Ombudsman is also the Energy Ombudsman who handles complaints about Western Australian electricity and gas services providers. Visit the Energy Ombudsman website.
Ombudsman Western Australia has moved to Albert Facey
House.
2nd Floor, Albert Facey House
469 Wellington Street PERTH WA 6000
We are available on (08) 9220 7555 and 1800 117 000
Our new
fax number is (08) 9220 7500
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Click on the links below to access the community languages information sheets: |
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Latest News
Report on planning for children in care- Report on the management of personal information
- Report on Ombudsman's visit to Albany
- More News...
Latest Publications
Ombudsman's Speeches
- ANZOA Conference 2012 Growing Pains
- Financial Counsellors' Association of Western Australia Annual Conference 2011
- Integrity Coordinating Group Forum 2011
- More Speeches...