The Ombudsman is an independent and impartial person whose office investigates complaints from individuals about Western Australian Government agencies, statutory authorities, local governments and public universities. The Ombudsman also has the authority to initiate an enquiry or investigation about any of these public bodies, even when no specific complaint has been received.

The Ombudsman for Western Australia is Chris Field.

do you have a complaint?

We investigate complaints about Western Australian State Government agencies, statutory authorities, local governments and public universities. If you have a complaint we generally ask that you try to resolve it first with the agency involved. If we are not able to assist with your complaint, we may be able to refer you to someone who can. Our services are free. More...

Electricity or gas complaint? View the Energy Ombudsman website

REGIONAL AWARENESS & aCCESSIBILITY PROGRAM - MID WEST REGIONAL VISIT 30 JUNE - 2 JULY 2009

Key accountability agencies responsible for ensuring that government services are delivered fairly, accountably and responsively are visiting Geraldton in the Mid West Region from 30 June - 2 July 2009.

The Western Australian Ombudsman and co-located accountability agencies are holding a series of events to meet with residents, community groups, Indigenous groups, government agencies, local governments and others to improve access and understanding to these agencies, and promote good administrative practice, effective complaint/dispute resolution, ethical conduct and appropriate access to information in the public sector.

Click here to find out more about the events you can attend and how to RSVP.

welcome

quick linkS

Newsletter Edition 5,
June 2009

Strategic Plan 2009-2011 released

Media Release - Mid West Regional Visit

Regional Awareness and Accessibility Program

Annual Report 2007-08

Ombudsman's speeches

ERA Water Manager's Forum 26 March 2009

IPAA Twilight Seminar 11 March 2009

More speeches...