Welcome to the Ombudsman Western Australia website

The Ombudsman serves Parliament and Western Australians by resolving complaints about the decision making of public authorities and improving the standard of public administration.

The Ombudsman is an officer of the Parliament, independent of the government of the day and acts impartially of all parties in dispute. Our services are free and available to everyone. The Western Australian Ombudsman is Chris Field.

Do you have a complaint?

The Ombudsman investigates complaints about Western Australian public authorities including State government agencies, statutory authorities, local governments and public universities. See How to Make a Complaint for more information.

 

Electricity or gas complaint?

The Ombudsman is also the Energy Ombudsman who handles complaints about Western Australian electricity and gas services providers. Visit the Energy Ombudsman website.

 

Community Languages

Click on the links below to access the community languages information sheets:

Amharic info sheet
Amharic

Croatian info sheet
Croatian

Persian info sheet
Persian

     

Arabic info sheet
Arabic

Dari info sheet
Dari

Serbian info sheet
Serbian

     

Chinese simplified info sheet
Chinese - Simplified

Indonesian info sheet
Indonesian

Somali info sheet
Somali

     

Chinese traditional info sheet
Chinese - Traditional

Italian info sheet
Italian

Spanish info sheet
Spanish

     

Cocos Malay info sheet
Cocos Malay

Japanese info sheet
Japanese

Vietnamese infor sheet
Vietnamese