The following brochures and documents explain the role of the Western Australian Ombudsman. If you require a copy of any of these documents in hard copy or an alternative format, please contact the Communications Manager on 08 9220 7555 or email mail@ombudsman.wa.gov.au.
Click on the links below to download the documents listed:
For more detailed information about the complaints process, go to Guidelines and Information Sheets.
Our publications are available for download in portable document format
To read a pdf, you will need Adobe Acrobat Reader, which can be downloaded for free from Adobe at https://get.adobe.com/reader/.
If you require a hard copy of a publication,
email your request detailing the name of the
publication, format and quality
required and postal address to:
mail@ombudsman.wa.gov.au