26 September 2011
Financial Counsellors' Association of Western Australia Annual Conference 2011 - 'The role of the Energy Ombudsman'
Click here to read the speech
16 June 2011
Integrity Coordinating Group Forum 2011
Clcik here to read the ICG Chair's Speech
Click here to read the Ombudsman's speech
30 May 2011
Seminar on Root Cause Analysis: A Tool for Addressing Utility Consumer Issues - "The role of the Energy Ombudsman - Resolving disputes and identifying systemic issues'
Click here to read the speech
25 March 2011
26th Australasian and Pacific Ombudsman Regional Conference - 'The Ombudsman and the Constitution of Liberty'. Click here to read the speech
14 October 2010
The Chartered Secretaries Australia Annual Public Sector Update - 'Transparency and accountability - the role of the fourth branch of government'. Click here to read the presentation
3 June 2010
Legalwise Conference 2010 - 'Promoting Accountable and Transparent Decision Making in the Public Sector'. Click here to read the speech
6 May 2010
Australian and New Zealand Ombudsman Association (ANZOA) Biennial Conference 2010 - 'Independence - A key principle'. Click here to read the presentation
19 March 2010
25th Australasian and Pacific Ombudsman Regional Conference - 'The Ombudsman in the Integrity Framework'. Click here to read the speech
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If you require a hard copy of a publication,
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required and postal address to:
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