Awareness and accessibility

The Regional Awareness and Accessibility Program aims to significantly enhance awareness of, and accessibility to the Energy and Water Ombudsman Western Australia's services for regional and Aboriginal Western Australians. 

The latest visit in the Program was conducted in the South West Region from 28 February to 2 March 2018.

The Program is undertaken jointly with the Western Australian Ombudsman, and includes:

  • Complaints clinics where members of the public can bring their concerns to us (that they have not been able to resolve directly with the providers of electricity, gas and water services);
  • Meetings with Aboriginal community members; and
  • Visits to and liaison with electricity, gas and water services providers and community groups.

Visits have been conducted to the following regions: