Forms

Complaint Form

Use this form to make a written complaint to the Energy and Water Ombudsman Western Australia. When you send it to us, please include all relevant supporting documentation. Alternatively, you can complete the Online Complaint Form (you will be able to attach electronic documents as supporting information or advise us that you will be sending them in hard copy):

Download Printable Complaint Form

Go to Online Complaint Form

Authority to release information

In order to allow the electricity, gas or water services provider, to supply us with information relating to your account which may assist us in resolving your complaint, please complete and submit this form with your complaint form:

Authority to Release Information Form

Authority to Act

If you wish for someone to act on your behalf in relation to making a complaint and communicating with us, please complete this form and submit it with your complaint form:

Authority to Act Form

 

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