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The Energy and Water Ombudsman Western Australia is committed to helping Western Australian electricity, gas or water services providers to respond effectively to complaints.
The intention of the Energy and Water Ombudsman Western Australia scheme is that services providers resolve customer complaints directly in the first instance. The Western Australian Ombudsman has developed a suite of guidelines that may assist services providers to develop effective internal complaints processes and to manage complaints that they receive.
The Energy and Water Ombudsman Western Australia provides independent and impartial handling of complaints by members of the public. Guidelines are available that may assist electricity, gas and water services providers organisations to respond to complaints and assist in their effective and timely resolution.
Electricity, gas and water services providers are required to comply with relevant codes and legislation.
If your require further information about the Energy and Water Ombudsman's office, contact the us 08 9220 7588 or email firstname.lastname@example.org.