Ombudsman Western Australia

Annual Reports

Ombudsman Western Australia Annual Report 2024-25

Download PDF 6.9MB

2024-25 Sections

Overview   (PDF 1.9MB)

• Message from the Ombudsman
• Executive summary
• Performance highlights
• Operational structure
• Performance management framework
• Significant issues impacting our office
• Summary of performance

Protecting People's Rights   (PDF 0.9MB)

• Complaint Resolution
• Energy and Water Ombudsman
• WA Charitable Trusts Commission
• Inspections and monitoring

Improving Services   (PDF 0.5MB)

• Achieving administrative improvements
• Major investigations

Preventing Harm   (PDF 0.9MB)

• Reportable Conduct Scheme - child focussed oversight
• REviews of certain deaths

Supporting Vulnerable Communities   (PDF 1.8MB)

• Connecting with the WA community
• Getting our information to those who need it

Disclosures and Legal Compliance   (PDF 1.4MB)

• Independent audit opinion
• Financial statements
• Key performance indicators
• Other disclosures and legal compliance

Appendices   (PDF 0.9MB)

• Appendix 1 - Complaints by government service
• Appendix 2 - Complaints by public authority
• Appendix 3 - Reportable Conduct Notifications by Sector

 

Previous Reports

Annual Report 2023-24 (PDF 7.7MB)
Annual Report 2022-23 (PDF 14.9MB)
Annual Report 2021-22 (PDF 7.9MB)
Annual Report 2020-21 (PDF 8.7MB)
Annual Report 2019-20 (PDF 8.6MB)
Annual Report 2018-19 (PDF 8.0MB)
Annual Report 2017-18 (PDF 6.9MB)
Annual Report 2016-17 (PDF 7.6MB)
Annual Report 2015-16 (PDF 5.1MB)
Annual Report 2014-15 (PDF 5.6MB)
Annual Report 2013-14 (PDF 6.7MB)
Annual Report 2012-13 (PDF 2.7MB)
Annual Report 2011-12 (PDF 2.9MB)
Annual Report 2010-11 (PDF 3.0MB)
Annual Report 2009-10 (PDF 2.7MB)
Annual Report 2008-09 (PDF 2.9MB)
Annual Report 2007-08 (PDF 2.4MB)
Annual Report 2006-07 (PDF 1.3MB)
Annual Report 2005-06 (PDF 1.1MB)
Annual Report 2004-05 (PDF 6.5MB)
Annual Report 2003-04 (PDF 5.8MB)
Annual Report 2002-03 (PDF 2.1MB)
Annual Report 2001-02 (PDF 1.8MB)
Annual Report 2000-01 (PDF 1.1MB)