The Ombudsman

The Ombudsman is an officer of the Parliament. The Ombudsman is impartial and independent of the government of the day. The Ombudsman receives, investigates and resolves complaints about State Government agencies, local governments and universities, undertakes major investigations with all the powers of a standing Royal Commission, reviews child deaths and family and domestic violence fatalities and undertakes a range of other functions, including oversighting telecommunications intercept laws and consorting laws.

Make a complaint

  Click here to make your complaint

The Ombudsman can investigate a complaint you have about state government, local government and universities.



Reportable Conduct Scheme

  About the Reportable Conduct Scheme

The Reportable Conduct Scheme (the Scheme) makes Western Australian children safer. The Scheme compels heads of organisations that exercise care, supervision or authority over children to notify allegations of, or convictions for, child abuse by their employees to the Ombudsman and then investigate these allegations. The Ombudsman will monitor, oversee and review these investigations.



We are proud of diversity

We take pride in diversity and equal opportunity. The office stands with the LGBTQIA+ community. The Ombudsman’s pronouns are he/him/his.

Aboriginal Western Australians

We acknowledge Aboriginal and Torres Strait Islander people of Australia as the traditional custodians of this land. We pay respect to Elders past, present and emerging. We are committed to working with, and for, Aboriginal Western Australians.


The International Ombudsman Institute


The office of the Ombudsman is a member of the International Ombudsman Institute.