Showing 1 - 12 of 83
Forms
01/09/2026
Use this form if you need use a representative for complaints about Reportable Conduct
Reportable Conduct
Guidelines & Information Sheets
28/08/2026
AI can help vulnerable people by enabling them to put their complaint into words. It does not matter if AI was used if you can understand the problem. If a complaint is unclear, ask them to explain it in their own words.
Complaint Handling
Corporate Documents
23/07/2026
Your personal information and the Ombudsman
For The Public
Guidelines & Information Sheets
16/07/2026
We prefer people write complaints in their own words. However, AI can be a tool to help people put their complaints in writing.
Complaint Handling
For The Public
Corporate Documents
16/06/2026
The purpose of this document is to provide our staff and the wider community with a transparent explanation of the Ombudsman’s expectations and approach in exercising its investigative powers.
Guidelines & Information Sheets
28/05/2026
Guidelines for agencies and organisations on making good administrative decisions.
Good Decision Making
View (9) Documents
Guidelines & Information Sheets
27/05/2026
Guidelines for agencies and organisations on implementing an effective complaint handling system.
Complaint Handling
View (9) Documents
Posters & Flyers
26/05/2026
This tri-fold DL-sized brochure provides an overview of the role of the Ombudsman.
For The Public
Guidelines & Information Sheets
26/05/2026
Information sheet on making a complaint to the Ombudsman.
For The Public
Complaint Handling
Guidelines & Information Sheets
26/05/2026
How to make a complaint to a State Government agency information sheet.
For The Public
Complaint Handling
Guidelines & Information Sheets
26/05/2026
Information Sheet for International Students
For The Public
Complaint Handling
Guidelines & Information Sheets
26/05/2026
Information sheets translated into a range of community languages
For The Public
Languages other than English
View (15) Documents