The Ombudsman
We receive, investigate and resolve complaints about State Government departments and authorities, and local governments. We are fair and impartial. It is free to use our services.
We also reviews child deaths and family and domestic violence fatalities; undertake the Reportable Conduct Scheme; major investigations with all the powers of a standing Royal Commission; we are the WA Charitable Trusts Commission; and undertake a range of other functions.
Make a complaint |
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The Ombudsman can investigate a complaint you have about State Government departments and authorities, and local governments. |
Reportable Conduct Scheme |
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The Reportable Conduct Scheme (the Scheme) makes Western Australian children safer. The Scheme compels heads of organisations that exercise care, supervision or authority over children to notify allegations of, or convictions for, child abuse by their employees to the Ombudsman and then investigate these allegations. The Ombudsman will monitor, oversee and review these investigations. |
We are proud of diversity
We take pride in diversity and equal opportunity. The office stands with the LGBTQIA+ community. The Ombudsman’s pronouns are he/him/his.
Aboriginal Western Australians
We acknowledge Aboriginal and Torres Strait Islander people of Australia as the traditional custodians of this land. We pay respect to Elders past, present and emerging leaders. We are committed to working with, and for, Aboriginal Western Australians.
Latest News and Events
- Ombudsman will visit East Kimberley community in July 2025
- Ombudsman engages with the Pilbara community in June 2025
- New Ombudsman appointed for Western Australia, 30 May 2025
- Western Australia's Reportable Conduct Scheme: A review of systems to protect children, tabled in Parliament
- Ombudsman offices engage with regional communities at Wagin Woolorama, March 2025
- Raising awareness and access in the Great Southern Region in December 2024
- More News and Events
Quick download
Fair Independent Accountable
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FREECALL 1800 117 000 |
PHONE (08) 9220 7555 |
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PO Box Z5386 St Georges Terrace PERTH WA 6831 | |||||
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National Relay Service Please quote 08 9220 7555 |  |
Translating and Interpreting Service (TIS) 131 450 |  |
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