Complaints by overseas students
Overseas students in higher, vocational or school education and on a student visa who have a problem with their public education provider or their enrolment has been suspended or cancelled, can complain if they feel they have been treated unfairly or wrongly. All students can ask for an internal and external review of the matter.
Download our Information Sheet Complaints by overseas students
Please see the links on the right to download translated versions of this Information Sheet.
Complaints about Private Education Providers
The Commonwealth Ombudsman is the Overseas Students Ombudsman for complaints from overseas students have about private education and training providers in Australia. Visit the website www.oso.gov.au for more information and assistance.
How to make a complaint
Further information
Further information about the complaints process is available on the Guidelines and Information Sheets page or contact the office for assistance:
08 9220 7555
mail@ombudsman.wa.gov.au
Complaint Forms
Printable Complaint Form
Online Complaint Form
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