The Ombudsman’s performance management framework is consistent with the Government goal of Strong Communities: Safe communities and supported families.
Desired Outcomes of the Ombudsman’s OfficeThe public sector of Western Australia is accountable for, and is improving the standard of, administrative decision making, practices and conduct. |
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Key Effectiveness Indicators
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Service Provided by the Ombudsman’s OfficeResolving complaints about decision making of public authorities and improving the standard of public administration. |
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Key Efficiency Indicators
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