- About us
- How to make a complaint
- Improving Public Administration
- Review of Certain Deaths
- Helping Public Authorities
- Helping the Community
- Children and Young People
- Community Languages
The WA Ombudsman is a small organisation, employing approximately 68 staff in a range of occupations throughout its Executive, Investigations and Legal Services, Complaints Resolution, Administrative Improvements, Monitoring, Reviews and Executive Services teams.
Our staff have the opportunity to gain first hand understanding and experience of the role of an independent statutory office, reporting direct to the Parliament. We work closely with other independent accountability agencies to improve the integrity of the public sector.
Because of the breadth of our jurisdiction, staff can gain a unique overview of the operations of a wide range of State Government agencies, local governments and universities. Staff play an important part in helping agencies to improve their administrative practices and ensuring that the public get fair and reasonable responses to complaints.
We aim to recruit people from a wide range of organisations and disciplines, ensuring that our staff have a diversity of skills and qualifications, and seek out staff who are able to work effectively with complainants and with public authorities.
We value strong communication and analytical skills and consider an understanding of what it means to act both impartially and independently to be an essential part of working in our Office.
Current vacancies can be viewed on the WA Government Job Board - www.jobs.wa.gov.au - under 'Ombudsman Western Australia'. For more information about a particular position please contact the person nominated in the advertisement.
The WA Ombudsman is committed to the principles of equity and diversity in the workplace and encourages applications from Aboriginal Australians, young people, people with disabilities and people from culturally diverse backgrounds.
We are also committed to assisting employees to balance their work and personal/family lives. We offer a flexible work place, where staff have access to flexi-time, working from home and part-time working arrangements.
We encourage staff to take a planned approach to professional development through our Performance Management and Development Agreements. You will have opportunities to meet with your supervisor to discuss your learning needs and to attend approved lectures, seminars and training courses during work time. We support continued approved study through the provision of negotiated study leave.
We are committed to ensuring that all employees are provided with developmental opportunities on a fair and equitable basis. We encourage our employees to apply for further promotion as appropriate opportunities arise.
Our employees are covered by the Government Officers Salaries, Allowances and Conditions Award 1989 and the Public Sector CSA Agreement 2019.
The WA Ombudsman does not operate a graduate recruitment program but we encourage university graduates to apply for advertised vacancies. We welcome requests for university students to undertake specific projects and placements at our Office but are able to accept these only when our work allows us to provide the appropriate level of support and guidance.
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If you require further information about employment opportunities with the Ombudsman's office, contact the Senior HR Consultant on 08 9220 7555 or email firstname.lastname@example.org.
Information about working at the WA Ombudsman can also be made available in alternative formats to meet the needs of people with disability and in more languages. Contact the Publications Manager on (08) 9220 7555 or email email@example.com with details of your request.