The Ombudsman
The Ombudsman is an officer of the Parliament. The Ombudsman is impartial and independent of the government of the day. The Ombudsman receives, investigates and resolves complaints about State Government agencies, local governments and universities, undertakes major investigations with all the powers of a standing Royal Commission, reviews child deaths and family and domestic violence fatalities and undertakes a range of other functions, including oversighting telecommunications intercept laws and consorting laws.
Make a complaint |
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The Ombudsman can investigate a complaint you have about state government, local government and universities. |
Reportable Conduct Scheme |
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The Reportable Conduct Scheme (the Scheme) makes Western Australian children safer. The Scheme compels heads of organisations that exercise care, supervision or authority over children to notify allegations of, or convictions for, child abuse by their employees to the Ombudsman and then investigate these allegations. The Ombudsman will monitor, oversee and review these investigations. |
We are proud of diversity
We take pride in diversity and equal opportunity. The office stands with the LGBTQIA+ community. The Ombudsman’s pronouns are he/him/his.
Aboriginal Western Australians
We acknowledge Aboriginal and Torres Strait Islander people of Australia as the traditional custodians of this land. We pay respect to Elders past, present and emerging leaders. We are committed to working with, and for, Aboriginal Western Australians.
Latest News and Events
- Raising awareness and access in the Great Southern Region in December 2024
- Ombudsman Western Australia Annual Report 2023-24 tabled in Parliament
- Raising awareness and access in the Goldfields in August 2024
- Consumer protections to be extended for certain electricity customers, April 2024
- Raising awareness and access in the Mid West in May 2024
- Ombudsman at Wagin Woolorama in March 2024
- Ombudsman releases a report on giving effect to the recommendations arising from the Investigation into family and domestic violence and suicide
- Raising awareness and access in Esperance in December 2023
- More News and Events
Fair Independent Accountable
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FREECALL 1800 117 000 |
PHONE (08) 9220 7555 |
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PO Box Z5386 St Georges Terrace PERTH WA 6831 | |||||
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National Relay Service Please quote 08 9220 7555 |  |
Translating and Interpreting Service (TIS) 131 450 |  |
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