Go to the National Student Ombudsman for complaints about universities and other Higher Education Providers.
Go to the Commonwealth Ombudsman for complaints about private schools and VET courses.
This form should be used for complaints by international students about Western Australia public schools and VET courses (eg TAFE).
You should complain to your public college, school or university first. If you still believe a decision made or action taken by your public education provider is unfair or wrong, you can complain to the Ombudsman.
If you would like further information before making your complaint, you can contact us on (+61 8) 9220 7555 or 1800 117 000 (Freecall within Australia) or through the National Interpreter Service on 131 450 (or +61 3 4313 7690 from outside Australia).
The information you provide will only be used for the purpose of assessing and investigating your complaint.
Entries marked with * must be completed.
Further information about the complaints process is available on the Guidelines and Information Sheets page or contact the office for assistance:
08 9220 7555
mail@ombudsman.wa.gov.au